Wix is one of the top website builders, trusted by over 250 million users in 2025. With its easy-to-use interface, powerful features, and flexibility, it’s a go-to choice for individuals and businesses. But sometimes, you might feel it’s time to move on, whether you’re not using it anymore, consolidating your digital presence, or just looking for a fresh start.
Wix has no straightforward 'delete account' button, but don’t worry, this guide walks you through the steps for permanently deleting your Wix account with ease and efficiency.
Considerations Before Deleting Your Wix Account
Before moving forward with deleting your Wix account, it’s essential to take a few important steps to safeguard your data and avoid unexpected charges. Following these steps ensures a smoother transition and minimizes any potential disruptions.
1. Backup Your Website Data
Wix doesn’t have a built-in option to export an entire website, so you’ll need to manually save critical information. Here’s how:
Text Content: Copy and paste your website’s text into a document to preserve any written material.
Images and Media: Download media files directly from the Wix Editor or Media Manager to store them locally.
Third-Party Data: Export data from integrations like Google Analytics or CRM tools, ensuring you retain valuable insights or customer information.
By securing this data, you’ll have the materials you need if you decide to migrate to another platform or revisit your project in the future.
How To Delete Wix Account Permanently 2023
2. Cancel Active Subscriptions
Avoid recurring charges by canceling all active subscriptions tied to your account. Here’s what to do:
Log in to your Wix account.
Navigate to Settings > Billing and Payments.
Review your active subscriptions, such as Premium plans, business email services, or domain hosting.
Select “Cancel Plan” for each subscription and follow the on-screen prompts.
Keep in mind that Wix does not issue refunds for unused portions of subscriptions, so plan accordingly to avoid unnecessary expenses.
3. Review Domain Transfer Options
If you’ve registered a domain through Wix, you might want to transfer it to another registrar before deleting your account. Here’s the process:
Go to Settings > Domains in your Wix dashboard.
Unlock the domain and request the transfer authorization code.
Provide this code to your new registrar and complete the transfer process based on their guidelines.
Transferring your domain ensures uninterrupted ownership and functionality, especially if you plan to use it with a new website platform.
Click Here To Read: How To Design A Logo With Wix Logo Maker - A Step-by-Step Guide
How To Delete Wix Account Permanently In 2025
Deleting your Wix account requires careful attention to detail to ensure everything is handled properly. Follow these steps to successfully close your account while safeguarding your data and disconnecting services.
1. Log in to Your Wix Account
Start by logging in to your Wix account using your credentials. Make sure you have access to the primary email address linked to the account, as Wix will send important confirmation emails during the process.
2. Delete All Websites Associated With the Account
Wix requires you to delete all websites connected to your account before proceeding with account deletion. Here’s how to do it:
Go to your Wix dashboard and select a website.
Click on Site Actions and choose “Move to Trash.”
Confirm the action when prompted.
Repeat this process for every website associated with your account.
Deleting your websites ensures that no content remains linked to your account after closing.
3. Remove Any Connected Services
Take a moment to disconnect any services or integrations tied to your Wix account. This might include:
Payment processors like PayPal or Stripe.
Email marketing tools used for campaigns.
Analytics services such as Google Analytics or third-party tracking tools.
By disconnecting these services, you prevent lingering data or unexpected charges after your account is deleted.
4. Request Account Deletion
Once you’ve deleted all websites and disconnected any services, you’re ready to close your account:
Go to Account Settings in your Wix dashboard.
Scroll down to the Account section and select “Close My Account.”
Wix will send a verification link to your registered email. Click the link to confirm your request.
After confirmation, Wix will process your account deletion. You’ll receive a notification once the process is complete, which may take several days.
Click Here To Read: Is Wix Free? What Are Its Advantages And Disadvantages?
Common Issues and Troubleshooting in Deleting Wix Account
Even with careful planning, you might run into challenges while deleting your Wix account. Here are some common issues and how to resolve them effectively.
1. Subscription Not Cancelled Error
If you’re having trouble canceling a subscription, follow these steps:
Check for Unpaid Invoices: Ensure there are no outstanding payments on your account. Unpaid invoices can block the cancellation process.
Contact Wix Support: If you’ve confirmed all invoices are settled but the issue persists, reach out to Wix Support for assistance. They can provide detailed guidance tailored to your situation.
How To Delete Wix Website
2. Unable to Delete Websites
When a website cannot be deleted, these factors might be causing the problem:
Active Premium Subscriptions: Make sure you’ve canceled any premium plans associated with the website. Wix doesn’t allow deletion while subscriptions are still active.
Connected Domains: Check if the website has an active domain attached. If so, disconnect the domain or transfer it to another registrar before attempting to delete the site.
Resolving these issues will allow you to delete the websites linked to your account.
3. Contacting Wix Support
If you’ve tried troubleshooting and still face difficulties, don’t hesitate to contact Wix Support:
Visit the Help Center: Go to the Wix website and navigate to the Help Center.
Submit a Support Ticket: Provide a detailed description of the issue you’re facing.
Use Live Chat: For faster assistance, utilize the live chat feature available on the Help Center.
Wix Support is equipped to help resolve these problems and guide you through the process of account deletion.
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Conclusion
Deleting your Wix account in 2025 involves thoughtful preparation to ensure a seamless process. From backing up your website data to canceling subscriptions and disconnecting services, each step is essential to avoid complications. By following this guide, you can confidently navigate the account deletion process and transition smoothly to your next chapter.
How To Delete Wix Website
If you encounter any challenges along the way, remember that Wix’s support team is just a click away and ready to assist. With the right preparation, you can close your account with ease and focus on what’s next for your digital journey.
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FAQs
1.How to cancel a Wix subscription?
To cancel your Wix subscription, go to the dashboard and click on the Cancel Plan button. Then, confirm your decision by entering your password. It will then cancel your subscription plan.
2.How to delete a Wix blog account?
3.How to delete a published Wix site?
4.How to delete the email account Wix?
5.What happens when I delete my Wix account?
6.How to create a new Wix account?
7.What happens to my custom domain when I delete my Wix account?
8.Will my personal information be retained after deleting my account?
9.Are there any fees associated with deleting my Wix account?
10.How long does it take to permanently delete a Wix account?
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